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Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, email address

  • Order Information: Billing/shipping details, payment method (processed securely via third-party providers)

  • Communication Data: Emails, messages, or inquiries submitted to us

  • Website Usage Data: IP address, browser type, access times, and pages viewed (collected via cookies)
     

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your orders, deliveries, and inquiries

  • Provide customer support

  • Improve our products and services

  • Comply with legal and regulatory obligations

  • Send marketing communications (only if you opt in)
     

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with trusted third parties for specific purposes:

  • Service Providers: Shipping companies, payment processors, IT service providers

  • Legal Requirements: When required to comply with applicable laws or legal processes

All third parties are required to handle your data securely and only for the intended purpose.
 

4. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information against loss, theft, misuse, and unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
 

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: pyrastone28@gmail.com
 

6. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can manage your cookie preferences in your browser settings.

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7. Retention of Data

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
 

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our business practices. Updates will be posted on our website with the revised effective date.
 

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

PYRA Stone Ltd

pyrastone28@gmail.com

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